FAQS

LEMÀ IS A LOCAL CLOTHING BRAND BASED IN THE PHILIPPINES. ALL OUR CLOTHES ARE CRAFTED METICULOUSLY BY OUR FELLOW FILIPINO ARTISANS.

SHIPPING

WE USE LBC, GRAB EXPRESS AND LALAMOVE FOR DELIVERY

FREE SHIPPING WITHIN METRO MANILA FOR ORDERS 2,500 & ABOVE.

FOR PROVINCIAL, STANDARD RATE OF P200.

WE WILL PROCESS THE DELIVERY ONCE PAYMENT HAS BEEN SETTLED.

ORDERS PLACED ON HOLIDAYS WILL BE PROCESSED THE NEXT BUSINESS DAYS.

ALL MADE TO ORDER ITEMS WILL BE PROCESSED 10-20 DAYS UPON PAYMENT.

SHIPPING FEE

LOGISTIKUS EXPRESS

METRO MANILA: P80 (1-2 DAYS)

LBC

METRO MANILA: P160 (1-2 DAYS)

PROVINCIAL: P210 (3-5 DAYS)

JRS

METRO MANILA: P160 (1-2 DAYS)

PROVINCIAL: P180 (3-5 DAYS)

SAME DAY DELIVERY

GRAB EXPRESS AND LALAMOVE

TRACKING OF ORDERS

TRACKING NUMBERS WILL BE UPDATED VIA EMAIL ONCE YOUR ORDER HAS BEEN DISPATCHED.

RETURN AND EXCHANGE POLICY

WE DO NOT ACCEPT RETURNS AND EXCHANGES UNLESS THE ITEMS ARE DAMAGED BEFORE SHIPPING. WE WILL ONLY ACCOMODATE RETURNS AND EXCHANGES FOR DAMAGED ITEMS WITHIN 7 DAYS OF PURCHASE DATE.

FOR MADE TO ORDER ITEMS, THE BEST THAT WE CAN DO IS SIZE ALTERATION WITH ADDITIONAL FEE.

ALL SHIPPING COSTS WILL BE SHOULDERED BY THE CUSTOMER.